DS Car Rentals

RENTAL TERMS

Driving Licence & Age
Drivers should provide a valid national or international driver's license held at least two years and minimum 21 years age for groups Economy to Wagon, 25 years of age and minimum 3 years of driver's licence for groups Standard and higher, 28+ years of age for groups Luxury or higher. If you are over 75 years old please inform us, age restrictions may apply in certain locations.

Minimum Rental Period
Minimum rental is 24 hours. Any rental period less than 24 hours also requires a whole day rate.

Rates Include/Rates Exclude
Rates include : Unlimited kilometer, Third Party Insurance (Up to legal limits), Collision Damage Waiver (CDW), Theft Insurance, VAT 18 %, local taxes, oil, maintenance, 24 hours road assistance. Special rates and terms may apply for long term rentals (minimum 30 days) Rates Exclude : Fuel, Personal insurance (PAI), one way rental fees (where applicable), optional extras ( additional drivers, infant/child seat, special equipment, optional insurances), parking fees, highway tolls, delivery & collection out of office city/airport limits, CDW excess when the damage is renter's fault depending on traffic report.

Payment & Deposit Requirements
You pay 20% of total rate at the time of booking and the rest at car pick up. If your arrival date is less than 3 days at the time of booking full payment may be required. Major credit cards Visa/Mastercard, cash, travelers cheques are accepted for payment.

Insurance Types

Third Party Insurance :
Covers the damages caused by the renter to other vehicles, people, property, in legal limits defined by Government of Turkey

Theft Insurance :
Covers the car when it is stolen. The customer may be responsible for paying rental fee up to the date the car founded. This limit is 30 days (where applicable). If the car is not founded at the end of this limit, the customer does not pay any rental fee for further days when the police is informed at the time of theft.

Important Note :
Insurances are void if driver is under the influence of alcohol, drugs, had passed the legal speed limits, the traffic report is not obtained from the police, damaged car and traffic report not returned to the nearest Proper office in 48 hours. Insurance also does not cover the damages due to the misuse of the car and damages caused by gross negligence.

Additional Drivers
Rental cars may be driven by maximum 2 additional drivers apart from main driver. Charges often apply for additional drivers which may be bought at the time of reservation. Additional drivers should meet age and licence requirements at the time of rental, also should be registered in the rental agreement. If any accident occurs while non-registered driver is driving the rental car insurance will be void.

Flight Information
It is customer's responsibility to provide the correct flight number and arrival time, before departure. If this is not available at the time of booking, please ensure that you will inform us of this at least seven days prior to departure. If the information is not provided in time, no responsibility can be accepted or compensation allowed for a failed rental. This is to allow staff to be ready for you on arrival.

Delivery & Collection
There is no delivery and collection fee at the cities where Proper Car Rental offices are during the office working hours. If you need to pick up/drop off from hotel, accommodation address or out of city limits or office hours, there may be a fee applies EU 0.50 per Km to the nearest Proper office.

Delayed Return/Early Return
Delayed Return : For each hour the charge is 1/3 of daily rate. If it's more than 3 hours then it will be counted as an extra day.

Early Return : There are no refunds given for vehicles returned before the specified return date/time written in the rental agreement.

Condition of Vehicle
Vehicle should be returned at the same condition it is rented. If a special cleaning is required it may be charged at return.

Fuel Policy
Vehicles are not provided full tank, so client should return the car as it is rented. If the car is returned with more fuel than at pick up, there will be no refund. However client may request pre-paid full tank at the time of booking.

Fuel Policy
Vehicles are not provided full tank, so client should return the car as it is rented. If the car is returned with more fuel than at pick up, there will be no refund. However client may request pre-paid full tank at the time of booking.

Cross Border Policy
There is no off border rental available and our cars can not be taken abroad. In case of offence insurance loose validity.